Our usual processing time is between 1-2 working days. We ship all our items from mainland Spain. You will receive a confirmation email after your order is placed and another email to let you know your order has been dispatched.
Our shipping comes with tracking number and will be sent by email to the same email address you provided when you completed your purchase.
Due to Covid -19 there are some unavoidable delays with shipping which may mean your order arrives later than expected. There might also be some delays with your shipment during holiday periods.
Whilst we do our best to ship your purchased items ASAP, these delays are out of our control. We cannot be held responsible for delays incurred due to Covid-19 or during busy periods. Tracking is included in the price.
All our orders are securely packed and sent via Standard shipping service.
Your shipping cost will be calculated and displayed at the check out. Our shipping prices are calculated based on the total weight of you order.
Spain and Baleares
We use GLS for Spain and Baleares. Shipping time is normally between 24-72 hours (working days, not including weekends and public holidays).
We use Correos Registered and Tracking delivery for all EU shippings. Shipping time differs, depending on the ‘zone’ you are ordering from.
To reduce the cost of your shipping we offer free shipping for EU orders €50 and over (including Spain & Baleares).
To reduce the cost of your shipping we offer free shipping for any International on orders €100 and over. In case shipping to your country doesn't appear on our list do contact us at email@example.com. Days of deliveries differ, depending on the Zone you live in.
International orders may be subject to custom charges or other import duties charges. These vary by country so please always check first with your local customs office to avoid additional charges as we are not responsible for any custom or import fees.
If you have not received your package within 14 working days of posting please do get in touch with us and we will help you to track your delivery. Email to firstname.lastname@example.org
Laberinto Collection cannot hold responsibility for lost or stollen packages.